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Terms of Service and Personal Data Protection

The terms of service of the website www.hotel-slatina.com are compiled in accordance with the Consumer Protection Act (Official Gazette of the RS, No. 98/2004-UPB2, 126/2007, 86/2009, 78/2011, 38/2014, 19/15, 55/2017-ZKolT), the Electronic Commerce Market Act (Official Gazette of the RS, No. 96/09), the Out-of-Court Settlement of Consumer Disputes Act (Official Gazette of the RS, No. 81/2015) and the Personal Data Protection Act (Official Gazette of the RS, No. 94/07). The website is managed by HOTEL SLATINA, tourism, production, and other services, d.o.o., Celjska cesta 6, 3250 Rogaška Slatina, registration number: 1762958000, tax number: SI53843878, tel. +386 3 818 4100, email: info@hotel-slatina.com, e-business service provider.

The provider will contact the user via remote communication only if the user expressly does not object.

Contact Information

– Email: info@hotel-slatina.com

– Phone: +386 3 818 4100

– Tax number: SI53843878

– Registration number: 1762958000

– IBAN: SI56 0279 7026 3017 546 at NLB d.d.

– The company is registered since 17.10.2002

Privacy Statement

Company Information

– IBAN: SI56 0279 7026 3017 546

– Registration number: 1762958000

– VAT ID: SI53843878

– Email: info@hotel-slatina.com

 

The website operator www.hotel-slatina.com, Hotel Slatina d.o.o. (hereinafter referred to as “the provider”), undertakes to protect personal data obtained during registration in accordance with the Personal Data Protection Act. The data collected for business purposes will be used exclusively for:

– Sending informative materials

– Sending pre-invoices and invoices

– Other necessary communication

 

The user is also responsible for the protection of personal data by ensuring the appropriate security of their computer. The provider is not responsible for the accuracy of the data entered by users.

Personal Data Protection

The provider is committed to protecting the confidentiality of personal data and the privacy of website users. Collected personal data will be used exclusively to provide the services offered. The provider respects the confidentiality of personal data and the privacy of website users and will take all necessary measures to protect them from any violations and abuses. In certain cases, the transfer of users’ personal data to the company is necessary for the provider to fulfill its contractual obligations to the user. The provider permanently protects the collected personal data in accordance with the Personal Data Protection Act, the Electronic Communications Act, and the General Data Protection Regulation (GDPR).

Use of Personal Data

For the purpose of providing the services offered, the provider collects, manages, processes, and stores the following user data:

– Name and surname

– Company name (if the user is a legal entity)

– Tax number of the legal entity (if the user is a legal entity)

– Email address

– Contact phone number

– Other data voluntarily entered by the user in the website forms

 

The provider does not transmit data to third parties, except to contractual processors with whom the provider has concluded a contract on the protection of personal data and who are contractually bound to the same standards of personal data protection as the provider. The provider collects personal data with the explicit consent or agreement of individuals. Consents are kept together with their content and the content of the form with which they were obtained. The provider stores personal data collections in the Republic of Slovenia and does not export them to other countries.

Purpose of Use

Personal data obtained through the website www.hotel-slatina.com is used exclusively for the purpose of executing orders. By consenting to the storage, processing, and transmission of personal data, the user allows the provider to process and store the provided personal data in accordance with the Personal Data Protection Act. By giving consent, the user allows the provider to process the collected personal data for the purposes of sampling, surveying, and statistical data processing, to determine the use of services, to adapt the offer and segmentation, for market research, to inform users about the services of the website hotel-slatina.com and the provider, and related persons, and for other forms of use of the provided data to which the website user specifically consents. Collected data will not be transmitted to third parties. The provider may process the stated data for its own needs until the consent is revoked with a request for the removal of personal data from the database. During the management of personal data, the individual has the possibility to view and update the data in the database upon request.

Implementation of Privacy Policy

The provider has regulated the protection of personal data with the Personal Data Protection Policy in accordance with the Personal Data Protection Act. All regularly or temporarily employed persons in the company who have access to personal and other user data are acquainted with the provisions of the Personal Data Protection Policy and the duty to protect personal and other data and must comply with these provisions on the confidentiality of personal data and the privacy of website users. The obligation to protect personal and other data is unlimited in time, even after the termination of the relationship with the provider.

Child Protection

Any communication intended for children will be appropriate to their age and will not exploit children’s trust, lack of experience, or sense of loyalty. The provider must not accept orders from someone known or suspected to be a child without the explicit permission of their parents or guardians. The provider may not accept any personal data concerning children without the explicit permission of their parents or guardians. Likewise, the provider may not disclose data received from children to third parties, except to parents or guardians. The provider may not offer free access to services harmful to children.

Right to Information

You have the right to information about your personal data that we hold, as well as the right to delete this data. If you have questions regarding the deletion, processing, or use of your data, contact: info@hotel-slatina.com or send a request by mail. Every individual whose personal data the provider collects, stores, and processes has the following rights regarding their data:

– Right to be forgotten – if an individual no longer wishes their personal data, stored and processed by the provider, to be processed and provided that there are no legal reasons for further storage, they can request the deletion of their data from the processor at any time.

– Right to know the duration of personal data storage.

– Right to request correction, deletion, or lodge a complaint.

– Right to data portability – an individual can request the processor to provide personal data relating to them in a structured, commonly used, and machine-readable format.

– Right to legal remedies and sanctions – an individual has the right to file a complaint with the supervisory authority, as well as the right to legal remedies against the decision of the supervisory authority or in case of non-action by the supervisory authority, and the right to compensation and liability.

– Right not to be subject to measures based solely on profiling, analysis, or predictions using automated processing.

– Right to withdraw consent – an individual has the right to withdraw consent for further processing of personal data, especially in case of direct marketing.

Additional

The provider is committed to protecting the personal data of website users in accordance with the regulations governing personal data protection. Under no circumstances will the provider, without the explicit permission of the user, transmit personal or other user data to third parties or allow third parties to view personal or other user data, except if required by state authorities, if such an obligation is stipulated by law, or in good faith that such action is necessary for proceedings before courts or other state authorities and for the protection and realization of the legitimate interests of the company.

Email Marketing

To manage the email marketing subscriber list and send emails to our subscribers, we use Mailerlite. MailerLite is a third-party provider that may process your data using industry-standard technologies to help us monitor and improve our email communications. The MailerLite privacy policy is available at https://www.mailerlite.com/privacy-policy. You can unsubscribe from our emails by clicking the unsubscribe link at the end of each newsletter.

Privacy Overview

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